Terms of Service

1. Agreement to Terms

By accessing or using the Unite Patient Store ("Store"), operated by Unite on behalf of Total Joint Specialists ("TJS"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Store.

These terms apply to all visitors, users, and customers who access or use the Store. We reserve the right to update these terms at any time, and your continued use of the Store constitutes acceptance of any modifications.

2. Products and Services

The Store offers recovery products that may be recommended by your healthcare provider. These products are:

• Optional: All products are suggestions, not requirements for your care.
• Informational: Product descriptions are for informational purposes only and do not constitute medical advice.
• Subject to availability: Product availability, pricing, and specifications may change without notice.

Always consult with your healthcare provider before using any recovery products. The Store does not provide medical advice, diagnosis, or treatment.

3. Ordering and Payment

When you place an order through the Store:

• You represent that all information you provide is accurate and complete.
• You authorize us to charge your payment method for the total order amount, including applicable taxes and shipping.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability.
• Prices are displayed in U.S. dollars and are subject to change without notice.

Order confirmation does not guarantee product availability. If we cannot fulfill your order, we will notify you and issue a full refund.

5. Shipping

Shipping terms are detailed in our Shipping Policy. Key points:

• We ship to addresses within the continental United States.
• Shipping times are estimates and not guarantees.
• Risk of loss passes to you upon delivery to the carrier.
• Free shipping on orders over $95 (before tax).

6. Returns and Refunds

Our return and refund terms are detailed in our Return Policy. Key points:

• Returns accepted within 30 days of delivery, subject to the Return Policy.
• Products must be in original, unopened packaging. Returns are not accepted if opened.
• Returns are for manufacturer defect; worn or used products are not eligible.
• Perishable items are not returnable.
• Manufacturer defects are covered for 30 days from receipt.

7. Intellectual Property

All content on the Store, including text, graphics, logos, images, and software, is the property of Unite or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• The Store, Unite, and TJS shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the amount you paid for the product(s) in question.
• We make no warranties, express or implied, regarding the products' fitness for a particular purpose.

9. Medical Disclaimer

The products sold through this Store are not intended to diagnose, treat, cure, or prevent any disease. The information provided is for educational purposes only and is not a substitute for professional medical advice. Always consult your healthcare provider before starting any new treatment or therapy. Your use of any product is at your own risk.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of the State of Georgia.

11. Contact Information

For questions about these Terms of Service, please contact us: